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Red Flags - Clarification

Posted by Annalivia Wednesday, January 6, 2010

I should probably make clearer that my post about "red flags" is aimed entirely at marketing mail. It is in a class of its own. Listserv/groups, private mail servers, corporations, government IPs, peer ISP MTAs, newspapers, social networks, gaming sites, etc are all treated differently from each other by our reputation systems and also differently than bulk mail is.

If you're not a marketing mailer, and you're having issues sending mail to AOL, we really want to hear from you so we can fix it! If you are experiencing delivery issues -- and your IP does not send any bulk, marketing, or advertising mail -- please fill out a support request and let us know what kind of mail you send so that we can treat it appropriately.

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About Me

I'm Annalivia Ford, long time anti-spam expert. I've been in the profession of blocking the bad guys and helping to translate ISP requirements into language that senders can understand for nearly a decade now, though I got into fighting spam as an amateur 13 years ago.

I do not in any way intend to speak for my employer. The content of this blog will be either opinions that are strictly mine, general observations, or information that is already in the public domain.

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