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Things that make you go "hmmm..."

Posted by Annalivia Thursday, December 3, 2009

This is only tangentially about spam. I read an article on Techdirt about an incipient crackdown on the so-called "loyalty programs" that many companies have used to with alarming success:

It's no secret that there are a bunch of companies out there that trick users into signing up for a regular monthly subscription service that's usually nothing more than an excuse to charge your credit card every month. [...] The government is finally cracking down on some of these, but its latest investigation -- into just three such services (and there are a bunch more) named Webloyalty, Vertrue and Affinion -- found that those three alone brought in over $1.4 billion.

What really bothers me is that most of the companies that used these services are major companies that are considered to be legitimate. A full list of such companies are listed on a companion article on CNET. Go look. There are some very familiar names on that list, and at least two companies that have well-proven track records of intractable, horrible mailing practices.

I grabbed out some of the ones that I personally have done business with over the years.
I guess I'd better take a closer look at my credit card statements, eh?

Buy.com
Expedia
Half.com
Hotwire
Orbitz
US Airways
The names of the retailers that partnered with Affinion, Webloyalty, or Vertrue.
(Credit: U.S. Senate Commerce Committee)


I will leave you, Dear Reader, to consider the implications.



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About Me

I'm Annalivia Ford, long time anti-spam expert. I've been in the profession of blocking the bad guys and helping to translate ISP requirements into language that senders can understand for nearly a decade now, though I got into fighting spam as an amateur 13 years ago.

I do not in any way intend to speak for my employer. The content of this blog will be either opinions that are strictly mine, general observations, or information that is already in the public domain.

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